Refund policy
Effective Date: October 2025
We value your satisfaction and strive to maintain the highest product quality standards. Please read our return and exchange policy carefully before placing an order.
Exchanges Only
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We accept exchanges only, no refunds.
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Exchanges must be requested within 7 days from the purchase date.
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To qualify for an exchange, items must be unused, unwashed, and in their original packaging.
No Returns or Refunds
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All sales are final.
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We do not offer returns, refunds, or cancellations once an order is placed.
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Sale items, custom cuts, and promotional offers are non-exchangeable.
How to Request an Exchange
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Email our support team within 7 days of receiving your order.
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Include your order number, reason for exchange, and item details.
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Once approved, you’ll receive instructions for returning the product for exchange.
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Customer is responsible for return shipping costs unless the item received is defective or incorrect.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We’ll promptly resolve the issue.
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